Please read these terms and conditions carefully before creating an account on Joya 88. All terms relating to accounts, betting, payments, bonuses, and responsible gaming are clearly set out here.
You must be at least 18 years old to register on Joya 88. Proof of age may be requested, and any account found to belong to a minor will be closed.
Each person may only register one account. Creating multiple accounts is prohibited and may result in suspension.
All deposits and withdrawals must be made from an account in your own name. Transactions through third parties are not accepted.
All bonuses must meet the specified wagering requirements before any withdrawal can be made. The requirements are clearly stated in each bonus's description.
Once a bet is confirmed, it cannot be changed or cancelled, except in certain specific cases. Outcomes will be determined in accordance with Joya 88's analysis.
Joya 88 reserves the right to update these terms and conditions at any time. Members will be informed before any changes come into effect.
These Terms and Conditions form a legal agreement between Joya 88 (joya88.im) and its users. By using the Joya 88 website or app, opening an account, or using any of our services, you are deemed to have accepted these Terms and Conditions.
Joya 88 is an internationally licensed online betting and gaming platform. We are committed to delivering the highest quality entertainment experience to users in Bangladesh — within a clearly defined set of rules.
Important: These Terms and Conditions are updated regularly. We recommend checking the latest version before each use of the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.
These Terms and Conditions apply to all Joya 88 services — including Sports Betting, Live Casino, virtual games, promotions, and any future services.
To open an account with Joya 88, you must be 18 years of age or older. All information provided during registration must be accurate, complete, and your own. Registering with false information may result in account termination at any time and forfeiture of your balance.
Only one account is permitted per person, household, or IP address. If multiple accounts are detected, all accounts will be closed and any bonus balances will be forfeited.
Keep your password and login credentials strictly confidential. If you suspect any unauthorized access to your account, contact our support team immediately. The account holder is fully responsible for all activity on their account.
Identity Verification (KYC): To protect account security, Joya 88 may request a national ID, passport, or other government-issued document at any time. Failure to provide the required documents within the given timeframe may result in withdrawal restrictions or account limitations.
If your contact details, payment method, or any other account information changes, please update your account promptly. Joya 88 is not responsible for payment delays or account issues resulting from outdated information.
A bet is only considered valid once it has been fully confirmed. If a bet is accepted due to a system error or technical fault, Joya 88 reserves the right to void it, in which case the stake will be refunded.
Joya 88 reserves the right to change odds on any event. The odds at the time a bet is confirmed will apply — any subsequent changes will not. Joya 88 also reserves the right to void bets placed at clearly erroneous odds, such as those that are abnormally high.
Each event and market has a maximum bet limit, which may vary across events. For large wins, Joya 88 applies a maximum payout cap. Details of this limit can be found on the relevant event page.
Live Betting Note: If a bet cannot be confirmed in time during live betting due to a connection issue, Joya 88 reserves the right to accept or void that bet. It is the user's responsibility to maintain a stable internet connection.
Deposits on Joya 88 can currently be made via bKash, Nagad, and Rocket. Deposits must be made from an account registered in your own name. Depositing from a third-party or someone else's account is strictly prohibited, and any suspicious transactions will be investigated.
Once a withdrawal request is submitted, the verification process begins. Identity verification (KYC) is mandatory for first-time withdrawals. Withdrawals can only be made to the same payment method used for the deposit — this policy is non-negotiable for security reasons.
Currency & Conversion: All transactions on Joya 88 are processed in Bangladeshi Taka (BDT). If any conversion fee applies, you will be informed before the transaction is completed.
If a payment does not arrive within the expected timeframe, please contact your payment provider first. If the issue persists, reach out to our support team with your transaction number — we'll do our best to resolve it within 24 hours.
All bonus and promotion offers at Joya 88 are subject to specific terms and conditions. By claiming a bonus, you are deemed to have accepted the associated terms. If you have any questions about a bonus's terms, please contact our support team.
Most bonuses come with a wagering requirement — meaning you need to place a certain number of bets before you can withdraw the bonus amount. For example, a 5× wagering requirement on a ৳1,000 bonus means you must wager a total of ৳5,000.
If a user is found to have created multiple accounts, exploited the system, or engaged in any other misconduct to obtain bonuses, all bonuses and winnings associated with those accounts will be voided and the accounts may be permanently closed.
Using a Voucher Code: Voucher codes are only valid at the time of deposit. Claiming a bonus with a code after the fact is generally not possible. For more information about vouchers, visit our on the Voucher page।
Joya 88 firmly believes that betting and gaming are a form of entertainment — not an addiction or a source of income. We have a number of measures in place to help keep our users safe.
To access these features, go to your account settings or contact our support team. For more details, visit our Responsible Gaming View page.
Joya 88 takes the security of your personal information very seriously. We only collect and use data for the purposes of providing our services, verifying accounts, and meeting legal requirements.
The full details of our privacy policy are available on our Privacy Policy can be found on the page.
The following activities are strictly prohibited and may result in account termination:
Warning: If suspicious activity is detected, Joya 88 reserves the right to notify the relevant authorities and freeze all balances associated with the account in question.
Joya 88 reserves the right to suspend or permanently close any account at any time, without prior notice — particularly in cases of Terms and Conditions violations, suspicious activity, or legal grounds.
If you wish to close your account yourself, please submit a request to our support team. Make sure to withdraw any available balance before closing — recovering funds after closure can be complicated.
If an account is closed due to a Terms and Conditions violation, any bonus balance may be forfeited. However, a fair refund of the original deposit balance will be reviewed.
If you have a complaint or dispute, please contact us first via live chat or email support. We aim to provide an initial response within 48 hours and resolve complex issues within 7 business days.
In the event of a dispute over a bet outcome, Joya 88's analysis team will conduct a formal investigation. The bet amount in question may be placed on hold during this process. The final decision rests solely with Joya 88 and is binding.
Be patient while your issue is being resolved: Most issues are resolved quickly. Once you've submitted a request, please allow our team adequate time to respond — submitting repeated complaints unnecessarily may delay the process.
Joya 88 reserves the right to modify, add to, or remove any part of these terms and conditions at any time. Members will be notified of significant changes via a website notice or to their registered email address.
Continuing to use the platform after changes take effect will be considered acceptance of the updated terms. We recommend checking this page regularly to stay informed.
If you have any questions or comments about these Terms and Conditions, please get in touch with us. Our support team is available 24/7 in Bangla.
You've read the Terms and Conditions — now it's time to take action. Register today and enjoy a special bonus on your first deposit.